Payment Policy

At Vitality & Home Essentials, we prioritize clarity and honesty in every interaction. Our payment policy is designed to provide you with all the information you need, ensuring a seamless and worry-free shopping experience. We believe in straightforward communication about our payment processes, fees, and refund policies, so you can shop with confidence and peace of mind.

Accepted Payment Methods: We accept the following payment methods for your convenience:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • Including: ApplePay, Meta, GooglePay, Shop, iDeal
  • PayPal

Payment Terms:

  • All payments are due at the time of purchase. For online orders, payment must be completed before the order is processed and shipped.

Pricing and Fees:

  • All prices are listed in USD and converted to local currencies, where available. 
  • Taxes will be included.
  • Shipping fees and any additional charges will be calculated and displayed at checkout.

Refund and Cancellation Policy:

  • We offer a 30-day return policy for unworn and undamaged items with original tags and packaging. To initiate a return, please contact our customer service team (Support@VitalityHomeEssentials.net).
  • Refunds will be processed to the original payment method within 7-10 business days after the returned item is received and inspected.
  • Order cancellations must be made within 24 hours of purchase. After this period, the order may already be processed, and the return policy will apply.

Security:

  • We employ industry-standard security measures to protect your payment information. All transactions are encrypted using SSL (Secure Sockets Layer) technology.

Billing Information:

  • Customers are responsible for providing accurate billing information. If you need to update your billing details, please log in to your account or contact our customer service team (Support@VitalityHomeEssentials.net).

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